Privacy Policy

Effective Date: May 2, 2025

Dean Fraser Property Management respects your privacy. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect information when you:

  • Book a rental property

  • Contact us or complete a form

  • Sign up for updates or create an account (if applicable)

This may include your name, email, phone number, payment details, passport/ID (if required by law), and IP address.

2. How We Use Your Information

We use your data to:

  • Confirm and manage your bookings

  • Respond to inquiries and provide customer support

  • Improve our website and services

  • Comply with local laws and tax requirements

We never sell or rent your data.

3. Data Sharing

We may share your information with:

  • Property owners or building administrators for guest coordination

  • Payment processors or service providers working on our behalf

  • Government authorities if required by law

All partners and service providers are expected to uphold similar privacy standards.

4. Data Retention

We retain your information for as long as necessary to fulfill our obligations, including financial and legal requirements.

5. Security

We implement standard security protocols to protect your information, but no method is 100% secure. We encourage users to take precautions on their end as well.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent (where applicable)

Contact us at support@deanfraser.com for assistance.